Stratabase Privacy Policy
Identity and Contact Details
Stratabase is committed to protecting personal information in accordance with the Privacy Act 1988 and the Privacy and Other Legislation Amendment Act 2024 (Cth). Contact details for privacy concerns or requests are:
Richard Reid
Director
Stratabase Holdings Pty Ltd
0478 473 404
Collection of Personal Information
Stratabase collects and stores personal information such as names, contact details, payment and financial information, and other details users may provide. Collection is lawful, fair, and limited to what is necessary for the stated purposes.
The information we collect and store also includes information we are required to collect and store under the Owners Corporation Act.
Purpose for Collection
The primary purpose for collection of personal information is to comply with the Owners Corporation Act, particularly to maintain a register of members of the owners corporation and associated communications and financial transactions.
Personal information is collected to deliver services, maintain user accounts, process transactions, comply with legal obligations, to contact users on matters related to their owners corporation, for owners corporation updates and for marketing.
Use and Disclosure
Stratabase uses and discloses personal information solely for the stated purposes or with explicit consent. Information may be shared with trusted service providers for operational needs and is never sold. Cross-border disclosure occurs only when necessary, identifying recipient countries as required, when appropriate safeguards are in place and where this is known to Stratabase.
Data Rights and Access
Individuals can request access to or correction of their personal information, and from 2025, may request deletion (“right to erasure”) where data is no longer required, consent is withdrawn (unless withdrawal of consent would cause an owners corporation managed by Stratabase to be in breach of the Owners Corporation Act), or collection was unlawful. Requests are actioned promptly.
Data may NOT be deleted where, by doing so, Stratabase would be in breach of the Owners Corporation Act.
Consent
It is a legal requirement of the Owners Corporation Act that an Owners Corporation maintains a register of members of the owners corporation including contact details. Stratabase provides this service to their client owners corporations and consequently holds the data as an agent for the owners corporation.
Consent to hold this data is delegated to Stratabase is delegated by the Contract of Appointment and the Instrument of Delegation.
Data Protection Measures
Stratabase implements technical and organisational measures to protect information from unauthorised access, disclosure, loss, or misuse. All staff are trained in privacy and data security.
Automated Decision-Making
Where automated decision-making is used, Stratabase discloses the use and logic involved, and allows individuals to seek review or explanation, as required by the 2025 reforms.
Complaints and Inquiries
Individuals may lodge a privacy complaint directly with Stratabase or escalate to the Office of the Australian Information Commissioner (OAIC) if dissatisfied. All complaints are investigated promptly.
Overseas Disclosure
Stratabase identifies if data is likely to be disclosed outside Australia, and (if practical) specifies recipient countries. Stratabase endeavours to ensure that overseas disclosures comply with legal obligations to protect the information, where this is known to Stratabase.
Policy Updates
This policy is reviewed regularly and updated to reflect changes in law, operations, or technology. Updates will be published on the Stratabase website and communicated to users.
© Stratabase 2025