PROACTIVE  •  RESPONSIVE  •  TRUSTWORTHY

At Stratabase, we specialise in building vibrant and connected communities through our tailored strata management services.

From residential enclaves to dynamic commercial hubs, our expertise in Owners Corporation management ensures each property is maintained to the highest standards, fostering an environment where businesses and residents alike can flourish. Explore our curated selection of projects, OC services, and frequently asked questions to see how we can support your property’s success.

What is an owners corporation?

An owners corporation (formerly body corporate) manages the common property of a residential, commercial, retail, industrial or mixed-use property development. A body corporate became an owners corporation on 31 December 2007, when the Owners Corporations Act 2006 came into force.

An owners corporation is automatically created when a plan of subdivision containing common property is registered. Common property is whatever it is stated to be on the plan of subdivision and may include gardens, passages, walls, stairwells, pathways, driveways, lifts, foyers and fences. The owners corporation is responsible for the common property – the Owners Corporations Act 2006 states that the owners corporation must, among other things, manage, administer, repair and maintain the common property.

What does an owners corporation manager do?

An Owners Corporation Manager (OCM) is appointed by the owners corporation to carry out its functions in managing and administering the common property. These include maintenance and repairs, collecting fees, maintaining insurance and keeping financial records. The Owners Corporation Manager has no decision making power or voting rights within an owners corporation.

Why Stratabase?

We are proud of our well-earned reputation for helping residential property owners with their investments. Our clients realise a number of advantages by partnering with Stratabase, including:

  • our commitment to service and maintaining a high standard of maintenance for your property
  • personalised service, with accountability and transparency
  • fast response times and regular, clear communication
  • significant experience in all aspects of owners corporation management across a range of property types
  • understanding an implementation of changes in regulatory requirements
  • access to an extensive network of trades and contractors
  • all operations conducted under our strict code of ethics principles competitive pricing

Whether you are a small 3 lot or larger 300 lot subdivision, or even a mixed use development, our staff are experienced in the requirements of your owners corporation.

Looking to change your OC Management?

Changing your Owners Corporation Manager can seem like a daunting (and time consuming task).
Stratabase is experienced in smooth transitions in management and maintaining a seamless continuation of service.
Drop us a line and we can run through some of the things you need to consider and how we might be of benefit.

Benefits of an OCM

Taking the hassle out of day-to-day administration of common property management is one of the main reasons for employing an OCM. Further, the peace of mind that your asset is being maintained and in many ways, protected, by an independent entity is also a huge benefit.

  • maximise growth and maintain property value
  • external/communal facets of your investment are always maintained
  • access to highly competitive building insurance pricing
  • neutral, independent and pro-active manager to resolve disputes

Our OCM services include, but are not limited to:

Administration & Facilities Management

Not every multi lot property has an owners corporation. We act for a number of owners who own the entire property and engage Stratabase for the following services.

  • Administration
    We offer practical day to day management of the property
  • Facility management
    We take care of all the shared services at the property such as ESM, waste removal and caretaking/cleaning.
  • Invoice payment
    We manage all payments of invouices for the property – essentially an outsourced finance division.

Maintenance

  • Organising regular inspections of the property.
  • Overseeing and arranging common property maintenance.
  • Obtaining quotes for services or repairs as and when required.
  • Managing contractors – scheduling, providing scope of works etc.

Advisory

At Stratabase, we are committed to helping people. Sometimes that can be done by listening to a problem and providing some advice around solving it.

  • Issues with current managers
    Often, owners corporation managers won’t explain their actions properly. We can offer meaningful and practical advice as to how to solve them and how to deal with your current manager.
  • Alternative Solutions
    Sometime owners corporation managers come up with solutions to problems that don’t make sense or are too expensive. We can provide alternative solutions which may be less onerous on owners.
  • General Advice
    Sometimes you just need someone to ask an owners corporation related question who can give you a well informed and unbiased answer. We are your “go to” for that assistance.

Financial

  • Maintaining financial accounts across all owners corporations.
  • Preparing financial reports and budgets for the AGM.
  • Payment of all owners-corporation invoices (accounts payable).
  • Issuing owners corporation levies and managing debt recovery (accounts receivable).
  • Compliance with annual tax obligations (e.g. audits, GST, BAS).

Governance

  • Enforcing and providing guidance to owners on any Additional Rules which have been lodged.
  • Informing and helping to educate owners on any current and changing laws in relation to the Owners Corporation Act 2006.
  • Providing dispute resolution and mediation.

Featured Residential and Commerical Projects:

Surrey Hill

Surrey Hill

Residential & Commercial
41 Residences

This property is one of the jewels in the Stratabase crown.

This award winning 41 apartment and two retail shop property was built by one of Melbourne’s best builders of luxury apartments. There have been very few challenges at this property at this stage add as there were very few defects and those that were discovered were fixed almost immediately by the builder

The property has an active committee who have worked very well with us to ensure this property is maintained to the very high standard to which it and the residents deserve.

Prahran

Prahran

Residential
56 Residences

This property is a 56 lot residential apartment block located in the heart of the trendy part of Prahran. With a single passenger lift as well as two vehicle lifts, this property draws on our experience in maintaining and managing lifts.

When we took over the management of the owners corporation, it urgently needed the access control system to be replaced. With excellent contacts in the building access control industry and a track record of getting major projects done, we prepared a detailed scope of works and worked with the committee to determine the best option for the building.

And we also conducted a review of the building’s essential safety measures (ESM) and discovered that the fire doors for each apartment, which require an annual check, had not been inspected for at least six years. Our diligence made the building safer and in the process, we changed ESM provider and save the building a further 20% of their annual ESM expense.

Windsor

Windsor

Residential & Commercial

This residential/commercial apartment residential complex in Windsor is one of the best developments in the area. It comprises 32 luxury apartments (primarily owner occupied) including a penthouse, two retail shops and a two level basement car park. It also has three owners corporations.

This property has a very active committee who are committed to maintaining and improving their property. We love working with committees like this because they fit in perfectly with our value of being proactive.

Initially faced with the challenge of a builder who became insolvent before completing all the defects, we undertook a professional building inspection and preceded to work through the report to rectify those items requiring rectification and have a schedule of monitoring other items identified in the report.

Elwood

Elwood

Residential
22 Residences

This property is a beautiful 22 lot apartment block in good condition but also in need of an update and freshen up.

Working closely with the committee, we developed a detailed wishlist covering essential upgrades and desired enhancements. Leveraging our trusted trade network, we sourced quotes for works including rood replacement, recarpeting, repainting of internal common areas, a new CCTV system, and an automatic front door.

To manage costs effectively, we initiated discussions with a strata loan provider to enable the works to proceed immediately while easing the financial burden on owners.

South Yarra

South Yarra

Commercial

This iconic commercial property in South Yarra consists of 20 shops and 10 professional suites as well as a very large car park servicing the complex.

There were a number of challenges that we’re facing this building when we took over the owners corporation management first and foremost was an issue with their insurance where it increased from around $20,000 per annum too around $120,000 per annum because of the presence of a tobacconists in one of the retail shops.

We worked with the committee to consider whether the benefits principle should apply to this expenditure and consequently assisted them to pass a special resolution to levy the additional insurance cost to the owner of the shop in which the tobacconist was a tenant, At a significant saving for the other 29 lot owners.

The complex also has significant roof leaks so we again called upon our experience at taking on major projects and getting things done. We initially engaged a roof repair company to conduct minor repairs to reduce the leaks until the major works could be done, so that tenants could at least continue to use their tendencies. We then worked with a number of roof repair companies to prepare a scope of works and then sought quotes to replace the roof.

Cranbourne

Cranbourne

Commercial

With our track record and great reputation of efficiently managing commercial properties, the developer of this business park in Cranbourne sought out Stratabase to manage the owners corporation at this property.

With 30 factories, across a broad range of industries, we initially worked with the developer to prepare a set of owners corporation rules that would help the owners corporation to maintain the property and by extension the investment of each owner, and to make it a great place to work for the tenants.

St Kilda

St Kilda

Residential

Like many properties in the St Kilda area, there is always an issue with homeless people either the vandalising the property or finding somewhere to sleep at the property.

This property had both!

Due to the fact that the driveway is shared by the neighbouring apartment block, the owners corporation has been unable to arrange for the installation of a security gate at the property. Consequently, every homeless person in the suburb seems to have taken up accommodation at some point in the car park.

On multiple occasions, we have been called to site after hours help to move on homeless people causing noise and damage in the car park.

After contacting the owners corporation manager of the neighbouring property, we put to them a proposal to install a shared driveway gate. This gate has added significantly to the security to the property, eliminated the homeless issue at the property and stopped the graffiti.

Geelong

Geelong

Commercial

Located in the industrial part of North Shore, Geelong, this high-quality factory and office complex comprises four lots. The development was designed with long-term usability and strong asset value in mind.

With only four lots, it was important to establish a management approach that balanced cost-effectiveness with maintaining the property to a consistently high standard.

We work closely with the group of owners, who share our proactive outlook on preserving the quality of their investment. By focusing on efficient, transparent, and value-driven management, we ensure the property remains easy to maintain without compromising standards.

This boutique complex continues to operate smoothly with engaged owners and careful management, ensuring it remains a well-maintained and attractive commercial site in one of Geelong’s most appealing bayside suburbs.